Best Car Finder Group Ltd.

Registered Address is 3 Eaton Court, Colmworth Business Park, Eaton Socon, Cambridgeshire, PE19 8ER

Company Registration Number 10595023

Best Car Finder Group Ltd is authorised and regulated by the Financial Conduct Authority (FCA) FCA number 972315.  Please note some services offered by Best Car Finder Group Ltd are not regulated by the Financial Conduct Authority.

Best Car Finder Group Ltd is a credit broker and not a lender.

The Financial Conduct Authority (FCA) is the independent regulator of financial services. If you are looking for a car or light commercial vehicle and you are not a Limited company or in a partnership of more than 4 people then your agreement may/will be regulated by the FCA. The FCA requires us to provide you with an Initial Disclosure Document to help you decide if our services are right for you. This document provides information about the products we offer, the services we will provide, what we charge for our services, who regulates us and what to do if you have a complaint. It is important to us that you feel we have treated you fairly, before, during and after the sale.

What services do we provide?

We have products suitable for a business or for personal use. The products are different, and it is important that we understand what sort of agreement you may need. We will provide you with either comparable details of firms most appropriate to your vehicle funding requirements or general information relating to vehicle finance products.  In assessing your requirements, we may seek such information about your personal circumstances and objectives as might be relevant to enable us to identify your needs. It is important that you provide us with accurate and relevant information. You will not receive advice or recommendations from us, but we may ask questions to narrow down the selection of firms offered. We will provide you with product information enabling you to make your own choice about how to proceed. The products offered will be based on information you have provided at the time.

Who’s products do we use?

We work with a carefully selected panel of funding providers. We can introduce you to a range of finance providers from our panel of funders who may be able to help you finance your vehicle and provide other products and services, for example vehicle maintenance products.

Do we charge for our services?

Best Car Finder Group Ltd charge fees for our Services

Vehicle Sourcing Fee – Prior to processing your order, a non-refundable Vehicle Sourcing Fee will be required of £200.00 excluding VAT, for our services as stated on your vehicle Quotation.  The Vehicle Sourcing Fee is the broker fee charged for our service and represents the costs and time incurred for sourcing and ordering the vehicle on your behalf.  This Vehicle Sourcing Fee is payable by debit or credit card or by Bank Transfer (BACs). This Vehicle Sourcing Fee is taken once we receive the vehicle Order Form signed by you instructing us to place an order on your behalf.

Cancellation Charges – If you cancel the Order after returning your signed Vehicle Order Form and after any applicable cooling off period then the company will reserve the right to charge you a Cancellation Fee of £366.67 excluding VAT (£440.00 inclusive of VAT at the prevailing rate) in respect of our costs and losses that we’ve incurred.  The cancellation fee is payable within seven days of the date of the Company’s invoice.

Best Car Finder Group Ltd do not charge regulated customers fees for Contract Amendments such as Contract Extensions or Mileage Amendments, however individual Funders may have different policies please check their Terms and Conditions carefully.

We are a commission and fee-based organisation which means that we may receive a payment for business introductions should you decide to enter into an agreement with us. These fees may be variable or pre-set dependent on the product and the volume that we place with the chosen supplier. The commission we receive may impact the amount payable by you, the customer. Best Car Finder Group Ltd are a broker and not a lender and work with multiple suppliers and/or funders. If you would like us to disclose any potential commission please make your request to our head office address; 3 Eaton Court, Colmworth Business Park, Eaton Socon, Cambridgeshire, PE19 8ER.

Version May 2024